Vehicle goes into emergency mode for 4th time. WE BELIEVE THAT THIS IS A MANUFACTURER ISSUE THAT HAS YET TO BE ADDRESSED AND JUST WANTED TO DO OUR PART IN REPORTING FOR THE GREATER GOOD OF ALL ATLAS OWNERS. Let me be very clear on this point: WE DO NOT PLACE ANY BLAME ON THE VW DEALER(S) THAT HAVE SERVICED THIS VEHICLE SINCE WE TOOK DELIVERY. All recommended routine services have been completed on time, by VW per manufacturer recommendations. With the exception of tire service and replacement of the battery, ALL other maintenance has been performed at VW. This vehicle was purchased new from VW and we are the first and only owners. Once VW has completed diagnosis and repair, the plan is to resubmit another sample for post-repair analysis. The General Manager and Service Manager at VW dealer have been notified of the issue and that it is a known serious problem to VW Atlas owners despite not having risen to the level of a recall. A sample of crankcase engine oil has been sent to an independent laboratory for analysis. Research on this problem found hundreds of 2018-2019 VW Atlas owners with identical symptom description, most ended up finding evidence of coolant in engine oil (crankcase). Visual inspection of engine compartment showed all coolant hoses to be intact, cap secure on ball style reservoir tank without evidence of leakage. However, reservoir coolant tank found to be almost empty. Immediate check underneath vehicle found no evidence of external coolant leak. A few days ago a "CHECK COOLANT LEVEL" message was displayed. Water pump was replaced a few months ago after VW dealer discovering cracked pump housing during routine maintenance. It was part of the drivetrain recalls and that was fixed last year. I have looked at the VIN number to see if it is part of any of the recalls and it is not. I don't go very many places I take care of my elderly mother. I am the second owner I bought it in April of 2020 it has a little over 28,000 miles on it yes 28,000 Mi for a 2018. I'm really worried that it is going to get worse and become more and more expensive. Then yesterday when I started my car in the morning I had a error message I shut the car off and restarted it and the message went away. Now after I have read all of the other issues that owners have had I am really worried that my vehicle will get worse. So I was able to put some distilled water in it which was about two cups 16 oz. I did not have any of the specific coolant that the manufactured ask for it the time and after checking the reservoir tank the coolant level was down to the low mark on the reservoir tank. Then one, I started up my Atlas to move it over and the low coolant warning signal came on my dash as soon as I started my vehicles. I looked under my Atlas and did not see anything on the ground ( water, antifreeze ) and this happened just a few times. I noticed about 6 months ago on a couple of occasions, while walking in front of my running 2018 VW Atlas.
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